Most of these services are available 24/7 to both families and individuals in need. Click on the name of each service to learn more about it. Always call 9-1-1 if someone is in immediate danger.
If you suspect an Albertan is being abused or neglected and don’t know where to turn for help, call the centralized abuse line. You will be connected to resources, supports, services and referrals to address your concern.
Phone: 1-855-4HELPAB (1-855-443-5722)
Addiction & Mental Health Access provides telephone support, in-person assessment, crisis outreach, and patient stabilization at any time of day or night.
Phone: 780-424-2424 (Option 2 for Crisis Response)
Bullying is repeated mean, cruel, hurtful behaviours done on purpose by someone with more power. It can be verbal, physical, social and/or online. Call the helpline for 24/7 support. Chat support is also available daily from noon-8pm, MST.
Phone: 1-888-456-2323
If you have reason to believe a child is being abused or neglected by their parent or guardian, please contact the Child Abuse Hotline to discuss your concerns.
Phone: 1-800-387-KIDS (5437)
Offers support by phone to children and teens during a crisis. Provides these services:
- Assesses children’s needs
- Offers information about community services for children and their families
- Offers support
- Teaches about mental health problems
- Makes referrals to healthcare providers if needed
- Arranges home assessments if needed
- Provides links to follow-up care if needed
- Allows access to a child psychiatrist
Phone: 780-407-1000
We are available to talk anytime – 24 hours a day, 7 days a week, 365 days a year. Crisis doesn’t take time off, so neither do we. When you make a call to Distress Centre, you will always get an answer, an open mind and a caring ear.
Phone: 780-482-4357
Family violence includes physical, verbal, emotional, financial and sexual abuse, neglect, stalking or being kept from seeing other people or forced to stay in one place. 24/7 help is available by phone. Those in need may also connect with trained staff and counsellors through online chat, available daily from 8am-8pm.
Phone: 310-1818
Provides immediate, culturally competent, telephone crisis intervention counselling support for First Nations and Inuit, 24 hours a day, seven days a week. Counsellors can also work with callers to identify follow-up services they can access. Counselling is available in English and French and, upon request, in Cree, Ojibway, and Inuktuk.
Phone: 1-855-242-3310 (Toll Free)
Youth aged 12 to 25 and their parents or caregivers needing mental health and wellness support can access a new virtual clinic, Kickstand Connect, for free and without a healthcare card. Through an online portal and mobile app, the clinic offers individual counselling appointments with trained healthcare professionals and a safe space for group sessions. Youth can access same-day and pre-booked appointments (up to a week in advance) with a mental health or substance use professional, peer support worker, or employment specialist. They can also sign up to participate in group activities and workshops. Kickstand Connect has no waiting list and does not require any form of payment.
Kids Help Phone is Canada’s only 24/7, national support service. They offer professional and confidential counselling, information and referrals, and volunteer-led, text-based support to young people in both English and French.
You can connect with them by phone, text or live chat, whenever you want, however you want.
Phone: 1-800-668-6868
Text: Text CONNECT to 686868
Live Chat: kidshelpphone.ca
The Crisis Nursery offers emergency respite to families in crisis by admitting their infants and children up to 11 years of age for up to 72 hours, free of charge.
Phone: 780-944-2888
This help line provides toll-free, 24/7 confidential and anonymous telephone service for Albertans with mental health concerns. Callers can get information about mental health programs and services, and be referred to other agencies if necessary.
Phone: 1-877-303-2642
Provides confidential, non-judgmental, and short-term crisis intervention, emotional support, and resources to those who are experiencing or concerned about someone else experiencing senior abuse.
Phone: 780-454-8888
The Sexual Assault Centre of Edmonton (SACE) exists to support people impacted by sexual violence and engage communities to promote respect and uphold a culture of consent.
Phone: 780-423-4121